Zeam
Overview
Built an organic short-form channel that increased social reach 3.5× and correlated with a +800% increase in monthly revenue per departure within 90 days for the world's first self driving passenger ferry.
Context
Constraints
Very limited marketing bandwidth (three non-operational staff)
No prior consumer acquisition function; previous focus on lobbying, regulation, and tech demonstration
Minimal budget for paid acquisition
Short timeframe combined with a +50% fare increase, creating a real risk of passenger churn
My role
I was responsible for marketing as a single-person lead. I owned strategy, creative direction, content production, channel launches (TikTok), community management and measurement. I coordinated closely with the COO, who approved strategy and posts, while I executed independently day to day.
Goals
Strategy
Shifted focus from commuters to infrequent riders, who made up the majority of revenue despite lower usage frequency
Prioritized one-time passengers over subscriptions to maximize immediate revenue per departure
Moved from paid Meta ads to organic, entertainment-first short-form content to scale reach with minimal budget
Framed content around three pillars: utility (route benefits), curiosity (autonomy), and price justification (value > cost)
Actions
Launched Zeam’s TikTok channel and established a consistent publishing cadence (≈3 videos/week)
Developed repeatable content formats optimized for early retention and clear calls to action
Owned full content production: ideation, scripting, filming (iPhone + RØDE wireless), editing (Premiere Pro / CapCut), publishing
Used comment signals and engagement patterns to generate follow-up content and refine messaging
Results
Primary: +800% increase in monthly revenue per departure (percentage shareable; detailed figures confidential)
Reach: 3.5× increase (238,072 → 850,527)
Views: 1.3M total video views
Outcome
The results provided a concrete revenue signal per departure, enabling leadership to make informed decisions about continued investment and scaling. The project demonstrated that a consumer acquisition function could be built quickly and cost-effectively in a highly regulated, capital-intensive environment.



